Please note that COD is available Only in Singapore, Malaysia, Thailand, Taiwan, Japan, Vietnam, Philippines and Indonesia.
Cash on delivery Items can be returned freely within 7 days after delivery.
According to COD shipment service policies, all packages are not allowed to be opened before signing them.
Since some products are imported from abroad, it is expected that the delivery time will be 7 ~ 14 business days.
Returns or exchanges must be requested within 7 days of delivery as indicated by the customer’s provided order number or tracking number. KALASALE will not accept any returns sent by post without prior written communication and valid Return Authorization.
We ask that all returns be in unused condition with attached tags and original packaging.
The freight shall be borne by the seller for replacement for quality reasons.
The freight shall be borne by the buyer for replacement for personal reasons.